Hospitality Assured is the quality standard created by the Institute of Hospitality specifically for customer facing businesses. We enable businesses to reach and exceed their full potential by following world class processes, customer service standards and employee engagement.

Great service doesn’t happen by accident.

Costs & Time-frames

The standard is respected because it is rigorous.  Consequently becoming accredited can take anything from a few weeks to a few months preparation depending on your organisation’s starting point.

Affordability is assured by fees which relate to business size.

Register for free and receive a consultation over the telephone with an Assessor, who will discuss how your business would benefit from the Hospitality Assured process and potential time-frames and costs.