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News & Events

/News & Events/

Blog: Eight steps to Successful Service Recovery

‘It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you will do things differently’ – Warren Buffett. Trisha Bennett FIH, Director at Hospitality Assured explores [...]

Hospitality Assured client, The Victory Services Club receives a visit from The Princess Royal

Her Royal Highness, The Princess Royal, was the guest of honour at the National Coastwatch Institution’s (NCI) Twenty Fifth Anniversary Annual Station Managers’ Meeting held at Hospitality Assured client, The Victory Services Club (VSC), London [...]

Edinburgh First’s John McIntyre Conference Centre celebrates a decade of Hospitality

A DEDICATED conference centre in the heart of Edinburgh is celebrating 10 years of hospitality – in which time it has transformed the University of Edinburgh into the best campus conference setting in the UK. [...]

Lancashire County Council’s School and Residential Care Catering Team wins national award

School lunches for Hospitality Assured's client in Lancashire are much more than hotpot and spotted dick with custard nowadays. The quality and variety of food served, ranging from freshly prepared roast lunches, tomato pasta mascarpone [...]

BaxterStorey Kitchen Assistant Crowned 2019 KP of the Year

Hospitality Assured client BaxterStorey is celebrating as their kitchen assistant, Davie Fleetham, has been crowned winner of the 2019 KP of the Year competition. Organised by The Caterer, in partnership with warewasher manufacturer Winterhalter, the [...]

Blog: Thinking out of the Box to Solve the Recruitment Crisis

Hospitality Assured Director, Max Lawrence encourages Hospitality organisations to think more broadly about how they can plug the gap in the current challenging recruitment crisis. With near record levels of UK employment and the reduction [...]

The Victory Services Club selected for the Ministry of Defence Employer Recognition Scheme Silver Award

Hospitality Assured client The Victory Services Club (VSC) has been honoured with a Ministry of Defence Employer Recognition Scheme Silver Award. The Club will be presented with their award at the Cavalry and Guards Club, [...]

Commercial University of the Year Win for Hospitality Assured Edinburgh client

Tasked with maximising revenue from The University of Edinburgh’s assets, Accommodation Catering & Events (ACE) is celebrating a major UK-wide award win in recognition of its positive impact. ACE markets services externally under its commercial brand [...]

The Victory Services Club receives a Royal Visit

Her Royal Highness The Duchess of Cornwall, was the guest of honour at Hospitality Assured client, the Victory Services Club (VSC) earlier on this month.  The purpose of the visit was two-fold.  Firstly, as the Club’s [...]

Lucknam Park Hotel & Spa receives three awards at the Annual Awards of Excellence 2019

Hospitality Assured client Lucknam Park Hotel & Spa is delighted to announce they have received the following awards in the summer at the Annual Awards of Excellence 2019: ·         Eleanor Dimes, Young Waiter of the Year [...]

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