News & Events

/News & Events/

A Message from Hospitality Assured: COVID – 19

17 March 2020 During this current unsettled trading climate Hospitality Assured is here to support its community. Accreditation extensions will be available for three months for any business that is due for a visit between March and [...]

St Monica Trust backs National Campaign to Highlight Benefits of Intergenerational Activity

27 February 2020 A week-long national awareness campaign hopes to highlight the benefits of intergenerational activities taking part across the UK. The campaign is backed by Bristol-based charity and Hospitality Assured client, the St Monica Trust [...]

A St Monica Trust care home has been rated as ‘Outstanding’ by Care Quality Commission inspectors.

Hospitality Assured client St Monica Trust are celebrating as their care home, John Wills House has been rated as ‘Outstanding’ by Care Quality Commission inspectors. John Wills House care home, which is run by the Bristol-based [...]

Hospitality Assured December Newsletter

The latest Hospitality Assured Newsletter has been published – it’s filled with all the latest news from the Hospitality Assured community plus diary dates and topics including the Hospitality Recruitment Crisis, take a look: Find out [...]

Victory Services Club to launch three bottled beers in association with three charities

Hospitality Assured's client, Victory Services Club is launching three specialist bottled beers to give event organisers the opportunity to support three charities when choosing beer for their events. Mark Field, FIH, Operations Director, Victory Services [...]

Stoke Mandeville Stadium share news about a new Paralympic Heritage Flame Cauldron

A new, specially commissioned Paralympic Heritage Flame Cauldron is to be created for the fourth Paralympic Heritage Flame Lighting Ceremony on Thursday 20 August 2020, and future, Paralympic Heritage Flame Lighting events at Hospitality Assured client, [...]

The Caribbean Tourism Organisation (CTO) have had a big increase in Hospitality Assured clients in 2019

The Caribbean Tourism Organisation (CTO) began the journey with the Hospitality Assured (HA) UK in 2007, in order to strengthen the business performance and overall competitiveness of tourism enterprises in the Caribbean. Since then we have built [...]

Lucknam Park Hotel & Spa receives five awards at the Bristol, Bath and Somerset Tourism Awards 2019

Hospitality Assured client Lucknam Park is delighted to announce that they have received the following awards at Bristol, Bath and Somerset Tourism Awards 2019: Large Hotel of the Year 2019/20 – Gold Spa & Wellbeing Experience [...]

Blog: Eight steps to Successful Service Recovery

‘It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you will do things differently’ – Warren Buffett. Trisha Bennett FIH, Director at Hospitality Assured explores [...]

Hospitality Assured client, The Victory Services Club receives a visit from The Princess Royal

Her Royal Highness, The Princess Royal, was the guest of honour at the National Coastwatch Institution’s (NCI) Twenty Fifth Anniversary Annual Station Managers’ Meeting held at Hospitality Assured client, The Victory Services Club (VSC), London [...]

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