News & Events

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Latest Hospitality Assured Newsletter: Spring 2018

Welcome to our first Newsletter of the year and the exciting news is that we are celebrating 20 Years of Hospitality Assured! Read the full Newsletter here

Hospitality Assured is Celebrating 20 Years

We're celebrating 20 years of Hospitality Assured...and we're proud our values are still the same; Excellence, Collaboration and Making a Difference Find out more about the widely adopted Industry Quality Standard here

Hospitality Assured at Hotelympia

Best Practice – what does it look like?

Max Lawrence, FIH and Director at Hospitality Assured shares his expertise around the importance of evaluating how your business compares with the most effective and profitable enterprises, and then using their most successful elements - [...]

Hospitality Assured Sponsor South West Tourism Awards 2017/18

Hospitality Assured are delighted to be sponsoring the Outstanding Customer Service category of the South West Tourism Excellence Awards 2017/18 This season’s Awards take place on Thursday 1st February at the Arena, Riviera International Conference [...]

Why employee motivation and engagement are so important to an organisation

Heather Lishman, Director at Hospitality Assured discusses how we can use the Hospitality Assured framework to help give a structure to ensuring motivated and pro-actively engaged teams We all know that highly engaged businesses are thriving [...]

Lancashire County Council and Residential Care Catering achieve recognition with Hospitality Assured (January 2018)

Hospitality Assured, a standard for service and business excellence in the hospitality industry, has awarded Lancashire County Council School and Residential Care Catering with an accreditation following a recent assessment. They provide more than 50,000 [...]

The Hawthorns Eastbourne Team – delighted to be Hospitality Assured accredited

Ian Turnbull, General Manager at The Hawthorns Eastbourne was absolutely delighted at the award. “When we embarked upon this challenge, we felt we could meet the standards required by the Hospitality Assured organisation, but the [...]

Hospitality Assured Networking Day: 1st February 2018

Our next Networking Day takes places at our Hospitality Assured accredited client St Andrews Healthcare on Thursday 1st February at 9.30am Our popular networking events are a fantastic opportunity for clients and prospective clients who [...]

Ensuring Respect for All

Heather Lishman, Director at Hospitality Assured asks the question; How do we ensure we give respect to all our guests, including the vulnerable?  I am sure that each person who is asked that will respond [...]

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