The short list of finalists, representing a cross section of industry but all organisations that focus on customer centric culture, will be revealed at a glittering event on 20th June at The Montcalm, London Marble Arch.  The awards will take place in partnership with the Institute of Hospitality’s AGM


Hospitality Assured Champion:
(for individuals who have tirelessly promoted excellent customer service
and business excellence)

Finalist – City Catering

Finalist – Mitie 1 Team

Finalist – Oxford Brookes


Hospitality Assured Team of the Year:

(for a team or an organisation that have applied the HA standard in a
unique and innovative way)

Finalist – Bloomsbury Hotel

Finalist – St Andrew’s Healthcare

Finalist – Lilleshall National Sports & Conferencing Centre

Finalist – St Monica’s Trust

The shortlist and winners for the Best UK  Newcomer and Most Improved Score will be announced on the night of the Awards.

Places are strictly limited so please do book early in order to reserve your places.

Event details:

Tuesday 20th June 2017

The Montcalm, London Marble Arch, 2 Wallenberg Place, London, W1H7TN

Welcome Reception: 6.00pm

Dinner: 6.45pm

Carriages: 10.00pm

Dress code: Business attire

To Book Tickets

Hospitality Assured businesses are classed as Members.  Please quote Hospitality Assured when you book.

Tickets are priced at:

Booking Rates from 2nd May 2017

£85.00 inc VAT (Members);

£800.00 inc VAT (Members’ table of ten);

*Table rate applicable only if invoice settled in one transaction. Prices include VAT.

For more information and to book tickets, please contact the events team: or telephone 020 8661 4900.  Please mention ‘Hospitality Assured’ when you book.