“Hospitality Assured was a turning point for Lucknam Park, winning awards was harnessed through the impact of working with Hospitality Assured” Harry Murray, Chair of Lucknam Park
The Hospitality Assured framework with ongoing assessments has supported transformational business changes in the last two years at Lucknam Park Hotel & Spa near Bath, providing rigorous examination of all their business processes. The what we say vs what we do, has driven the leadership and senior team with a high calibre of professional industry experience to commit to Hospitality Assured and the continuous improvement agenda.
Read the full case study article from Hotelier & Hospitality Design Magazine and find out how a best practice strategy can help your business;
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