Uncategorized Archives - Hospitality Assured



HA 2018 Awards – Entries Now Open!

We are delighted to announce the Hospitality Assured Awards are returning in 2018 for our 20th Anniversary Year!  We are running the Awards in conjunction with the Institute of Hospitality at a joint distinguished awards presentation dinner [...]

Blog: Ensuring Respect for All

Heather Lishman, Director at Hospitality Assured asks the question; How do we ensure we give respect to all our guests, including the vulnerable?  I am sure that each person who is asked that will respond [...]

Royal Holloway is a finalist for three Academic Venue Awards

Royal Holloway has been recognised as a finalist for three Academic Venue Awards, in the Best Catering Service, Best Accommodation and Best Wedding Venue categories for commercial guests. The Best Catering Service Award rewards the [...]

High five!

St Monica Trust’s care services have won an unprecedented five awards at this year’s Care and Support West Awards. Sarah Saunders won the Nurse Front Line Worker Award, Sandford Station’s Care and Support Team won [...]

Hospitality Assured Gains Funding from Caribbean Development Bank

Hospitality Assured, the service & business excellence programme driving the quality agenda throughout the hospitality industry, has received a significant funding boost for its ongoing success in the Caribbean. Hospitality Assured, in partnership with the [...]

Improving older people’s lives is child’s play for ground breaking Channel 4 show

WHO:              St Monica Trust residents and children from local preschools WHAT:            A ground breaking social experiment which will change the way we care for older people in the UK WHERE:         Channel 4 WHEN:            Tuesday 1st [...]

50% discount on Institute of Hospitality membership for Hospitality Assured Clients

Hospitality Assured has the deserved reputation as a symbol of excellence and continuous improvement for organisations.  The Institute of Hospitality has the same reputation for individuals; this is why we would like to invite you, [...]

Wivenhoe House Hotel, home of the Edge Hotel School, becomes Hospitality Assured accredited

Hospitality Assured, a standard for service and business excellence in the hospitality industry, has awarded Wivenhoe House Hotel, Colchester a luxury 4 star hotel, Hospitality Assured accreditation. Wivenhoe House had their award confirmed following the [...]

Personal touch at the heart of successful service, VSC round table finds

In the age of digital and fast-paced communications, it is the personal touch that drives successful service delivery in the events industry, concluded a round table discussion held at the Victory Services Club (VSC) last [...]

World’s famous pastry chef joins culinary judging panel for ‘Catey’ Winner St Andrew’s Healthcare at their Chef’s Showcase

A world-famous pastry chef and an acclaimed BBC Food Champion of the Year were among the judges tasting delicious morsels at St Andrew’s this week. This year's Chef's Showcase - which was held at the [...]

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