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Latest Hospitality Assured Newsletter: Summer 2018

Welcome to our Summer Newsletter and a full round up of all our latest news. Read the full Newsletter here https://bit.ly/2zekxM3  

Sad News from The Caribbean Tourism Organisation

We bring very sad news. Bonita Morgan, instrumental in bringing Hospitality Assured to the Caribbean, died on April 6th.   Bonita was dedicated and passionate about the development of the beautiful Caribbean islands to be a [...]

Caring Homes Group co-founder Helena Jeffery wins Outstanding Award

Caring Homes Group co-founder Helena Jeffery was recognised for her leadership in quality care, with the award for ‘Outstanding contribution by an individual’ at last week’s Health Investor Awards 2018. The Health Investor Awards promote [...]

Hospitality Assured Award Winners Announced at IoH Awards: 21/6/18

The winners of the 2018 Hospitality Assured 20th Anniversary Awards were announced this week as part of the Institute of Hospitality Annual Dinner and Awards at The Park Plaza, Westminster Bridge, London. The Hospitality Assured [...]

How to Empower People to Encourage Innovation, Improvement and Creativity

Max Lawrence, Hospitality Assured Director gives guidance on how to harness empowerment to foster improvement and creativity of your team to achieve business excellence.   The Hospitality Assured Standard for Business and Service Excellence is [...]

Royal Holloway’s catering team serves up a plate full of honours

Catering staff from Royal Holloway, University of London, have scooped four national awards in prestigious industry competitions. Carol Vallejo, Head Chef at The Hub, the University’s largest dining room, won the Chef award in the [...]

Are Vision, Mission and Values enough?

Heather Lishman, Director of Hospitality Assured asks how often do you take a step back, and consider how best to describe your organisation in the market-place?  It can be an exhilarating and mind-opening experience to [...]

HA 2018 Awards – Entries Now Open!

We are delighted to announce the Hospitality Assured Awards are returning in 2018 for our 20th Anniversary Year!  We are running the Awards in conjunction with the Institute of Hospitality at a joint distinguished awards presentation dinner [...]

CTO to double the number of businesses recognised as Hospitality Assured!

Hospitality Assured have a successful and engaging alliance with the Caribbean Tourism Organization and it's fantastic news that they are looking to double the number of businesses recognised as Hospitality Assured in 2018. They've made outstanding achievements since [...]

BVI Tourist Board (BVITB) are now certified under the Hospitality Assured (HA) Programme.

Four employees of the BVI Tourist Board (BVITB) are now certified under the Hospitality Assured (HA) Programme. The HA programme was created by the Institute of Hospitality in the United Kingdom, and effectively aims to [...]

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