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Hospitality Assured Networking Day: 18th October 2017

Our next Networking Day takes places at our Hospitality Assured accredited client Bisham Abbey National Sports Centre on Wednesday 18th October. Our popular networking events are a fantastic opportunity for clients and prospective clients who [...]

Victory Services Club completes £1m Carisbrooke Hall refurbishment

The Victory Services Club (VSC)  announces that its Carisbrooke Hall will officially reopen on 15th September 2017 following a £1m refurbishment. The newly refurbished space, which is the largest events space available at the venue, [...]

Hospitality Assured Gains Funding from Caribbean Development Bank

Hospitality Assured, the service & business excellence programme driving the quality agenda throughout the hospitality industry, has received a significant funding boost for its ongoing success in the Caribbean. Hospitality Assured, in partnership with the [...]

Improving older people’s lives is child’s play for ground breaking Channel 4 show

WHO:              St Monica Trust residents and children from local preschools WHAT:            A ground breaking social experiment which will change the way we care for older people in the UK WHERE:         Channel 4 WHEN:            Tuesday 1st [...]

50% discount on Institute of Hospitality membership for Hospitality Assured Clients

Hospitality Assured has the deserved reputation as a symbol of excellence and continuous improvement for organisations.  The Institute of Hospitality has the same reputation for individuals; this is why we would like to invite you, [...]

What is Absorptive Capacity? Hospitality Assured Director Heather Lishman explains

How can your Absorptive Capacity determine your competitive advantage? What is absorptive capacity?  You may well ask! In a nut-shell it is an organisation’s ability to keep ahead of the curve by ensuring it is [...]

Wivenhoe House Hotel, home of the Edge Hotel School, becomes Hospitality Assured accredited

Hospitality Assured, a standard for service and business excellence in the hospitality industry, has awarded Wivenhoe House Hotel, Colchester a luxury 4 star hotel, Hospitality Assured accreditation. Wivenhoe House had their award confirmed following the [...]

Hospitality Assured Award winners announced at IOH Awards

The winners of the 2017 Hospitality Assured Awards were announced this week as part of the Institute of Hospitality Annual Dinner and Awards at The Montcalm, Marble Arch. The Hospitality Assured award finalists and eventual [...]

Personal touch at the heart of successful service, VSC round table finds

In the age of digital and fast-paced communications, it is the personal touch that drives successful service delivery in the events industry, concluded a round table discussion held at the Victory Services Club (VSC) last [...]

World’s famous pastry chef joins culinary judging panel for ‘Catey’ Winner St Andrew’s Healthcare at their Chef’s Showcase

A world-famous pastry chef and an acclaimed BBC Food Champion of the Year were among the judges tasting delicious morsels at St Andrew’s this week. This year's Chef's Showcase - which was held at the [...]

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