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50% discount on Institute of Hospitality membership for Hospitality Assured Clients

Hospitality Assured has the deserved reputation as a symbol of excellence and continuous improvement for organisations.  The Institute of Hospitality has the same reputation for individuals; this is why we would like to invite you, [...]

What is Absorptive Capacity? Hospitality Assured Director Heather Lishman explains

How can your Absorptive Capacity determine your competitive advantage? What is absorptive capacity?  You may well ask! In a nut-shell it is an organisation’s ability to keep ahead of the curve by ensuring it is [...]

Wivenhoe House Hotel, home of the Edge Hotel School, becomes Hospitality Assured accredited

Hospitality Assured, a standard for service and business excellence in the hospitality industry, has awarded Wivenhoe House Hotel, Colchester a luxury 4 star hotel, Hospitality Assured accreditation. Wivenhoe House had their award confirmed following the [...]

Hospitality Assured Award winners announced at IOH Awards

The winners of the 2017 Hospitality Assured Awards were announced this week as part of the Institute of Hospitality Annual Dinner and Awards at The Montcalm, Marble Arch. The Hospitality Assured award finalists and eventual [...]

Personal touch at the heart of successful service, VSC round table finds

In the age of digital and fast-paced communications, it is the personal touch that drives successful service delivery in the events industry, concluded a round table discussion held at the Victory Services Club (VSC) last [...]

World’s famous pastry chef joins culinary judging panel for ‘Catey’ Winner St Andrew’s Healthcare at their Chef’s Showcase

A world-famous pastry chef and an acclaimed BBC Food Champion of the Year were among the judges tasting delicious morsels at St Andrew’s this week. This year's Chef's Showcase - which was held at the [...]

11th May 2017 Victory Services Club set to host dinner for one of the UK’s oldest culinary organisations, the Réunion des Gastronomes

The Victory Services Club (VSC) today announces it has been selected to host one of the UK’s oldest culinary organisations Réunion des Gastronomes. The organisation, which exists to raise the standards of hotel keeping and [...]

Quality Assessments vs Online Reviews (HQ Magazine Inst of Hospitality)

http://www.hospitalityassured.com/ioh-article-2017-3/

Hospitality Assured announces shortlist for the Hospitality Assured Awards 2017

The short list of finalists, representing a cross section of industry but all organisations that focus on customer centric culture, will be revealed at a glittering event on 20th June at The Montcalm, London Marble [...]

Mitie leads FM sector with World Class accreditation from Hospitality Assured

Mitie’s 1team at Vodafone achieves World Class accreditation with the Hospitality Assured Standard for Service and Business which is the quality standard endorsed by the Institute of Hospitality specifically for customer facing businesses. The 1team [...]

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