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Monthly Archives: November 2019


Lucknam Park Hotel & Spa receives five awards at the Bristol, Bath and Somerset Tourism Awards 2019

Hospitality Assured client Lucknam Park is delighted to announce that they have received the following awards at Bristol, Bath and Somerset Tourism Awards 2019: Large Hotel of the Year 2019/20 – Gold Spa & Wellbeing Experience [...]

Blog: Eight steps to Successful Service Recovery

‘It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you will do things differently’ – Warren Buffett. Trisha Bennett FIH, Director at Hospitality Assured explores [...]

Hospitality Assured client, The Victory Services Club receives a visit from The Princess Royal

Her Royal Highness, The Princess Royal, was the guest of honour at the National Coastwatch Institution’s (NCI) Twenty Fifth Anniversary Annual Station Managers’ Meeting held at Hospitality Assured client, The Victory Services Club (VSC), London [...]

Edinburgh First’s John McIntyre Conference Centre celebrates a decade of Hospitality

A DEDICATED conference centre in the heart of Edinburgh is celebrating 10 years of hospitality – in which time it has transformed the University of Edinburgh into the best campus conference setting in the UK. [...]

Lancashire County Council’s School and Residential Care Catering Team wins national award

School lunches for Hospitality Assured's client in Lancashire are much more than hotpot and spotted dick with custard nowadays. The quality and variety of food served, ranging from freshly prepared roast lunches, tomato pasta mascarpone [...]

BaxterStorey Kitchen Assistant Crowned 2019 KP of the Year

Hospitality Assured client BaxterStorey is celebrating as their kitchen assistant, Davie Fleetham, has been crowned winner of the 2019 KP of the Year competition. Organised by The Caterer, in partnership with warewasher manufacturer Winterhalter, the [...]

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