Monthly Archives: May 2018

How to Empower People to Encourage Innovation, Improvement and Creativity

Max Lawrence, Hospitality Assured Director gives guidance on how to harness empowerment to foster improvement and creativity of your team to achieve business excellence.   The Hospitality Assured Standard for Business and Service Excellence is [...]

Royal Holloway’s catering team serves up a plate full of honours

Catering staff from Royal Holloway, University of London, have scooped four national awards in prestigious industry competitions. Carol Vallejo, Head Chef at The Hub, the University’s largest dining room, won the Chef award in the [...]

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