Monthly Archives: July 2017

//July

50% discount on Institute of Hospitality membership for Hospitality Assured Clients

Hospitality Assured has the deserved reputation as a symbol of excellence and continuous improvement for organisations.  The Institute of Hospitality has the same reputation for individuals; this is why we would like to invite you, [...]

What is Absorptive Capacity? Hospitality Assured Director Heather Lishman explains

How can your Absorptive Capacity determine your competitive advantage? What is absorptive capacity?  You may well ask! In a nut-shell it is an organisation’s ability to keep ahead of the curve by ensuring it is [...]

Wivenhoe House Hotel, home of the Edge Hotel School, becomes Hospitality Assured accredited

Hospitality Assured, a standard for service and business excellence in the hospitality industry, has awarded Wivenhoe House Hotel, Colchester a luxury 4 star hotel, Hospitality Assured accreditation. Wivenhoe House had their award confirmed following the [...]

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